Contact Us

For all queries that are not related to claims or assistance, please contact Diamond Travel Insurance at:

Telephone: 0843 658 0270

Monday to Friday 8.00am to 7.00pm
Saturday 9.00am to 5.00pm

Or write to us at:

Diamond Travel Insurance
Customer Services Department
6 Magellan Terrace
Gatwick Road
Crawley
RH10 9PJ

Diamond Travel Insurance aim to respond to all written queries within two working days.

If you purchased a Diamond travel insurance policy before 1st February 2012, please use the following contact and policy details:

Customer Service

Click Here for Policy Summary
Click Here for Policy Wording
Email: enquiries@diamond-travelinsurance.co.uk
Phone: 0845 092 0544

Claims

Claims Email: claims@drakefieldinsurance.co.uk
Phone: 0844 482 0802

Emergency Assistance

Assistance phone number: +44 (0) 2920 468 800

Buy with Confidence

Secure online booking
24 hour emergency assistance helpline
Up to £5,000 Cancellation Cover
Up to £2,000 Personal Luggage cover

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Diamond Travel Insurance is arranged and administered by Rock Insurance Services Limited who is authorised and regulated by the Financial Services Authority (FSA No. 300317).